Please write at least 1000 words on one of the following topics. If your essay does not meet the word requirement it will not be considered for grading: (Pick one)

1. John Lundholm states that there are five strategies to follow for effective verbal de-escalation. Please write 100 words each on the following five strategies:
-Self-management
-Situational Awareness
-Non-verbal communication
-Listening (active and empathetic)
-Assertive verbal communication

-OR-

2. Jeff is a 23 year old alcoholic and a client at the facility you work for, the community has informed staff that Jeff has been severely depressed and has been discussing self-harm. What could you do as an addiction professional to help Jeff? What if he became suicidal, what policies and procedures should you follow?